Research & Analysis
This section focuses on analytical and research based work that explores complex topics and communicates findings in a clear and structured way. These projects demonstrate the ability to evaluate information, apply critical thinking, and develop well supported conclusions. The artifacts included highlight skills in research, problem solving, and professional reporting. This work shows the ability to move beyond surface-level understanding and provide meaningful insights that can inform decisions and improve communication.
YouTube Platform Paper
Digital platforms play a huge role in how information is shared but they can also contribute to the spread of misinformation. This artifact examines how YouTube’s recommendation algorithm influences what users see and how that can unintentionally promote misleading and harmful content. The goal was to seriously analyze the platform and explore ways it could be improved. The paper breaks down the issue by looking at the technological, social, and ethical factors that shape YouTube’s algorithm. Research was used to support the claims and identify certain patterns in how content is distributed and prioritized. Tools like Google Docs were used to develop and organize the analysis while there was also a structured argument built to clear recommendations for improving transparency with the users. This artifact demonstrates the ability to analyze platform systems and communicate the findings in a clear and organized way.
View Full Artifact: YOUTUBE PAPER
Online Communities and Social Networks Paper
Being able to understand how different platforms shape user interaction is very important in technical communication. The artifact compares Discord as an online community and Instagram as a social network using concepts from “Design to Thrive” to analyze how each platform supports communication and user engagement. The analysis focuses on how each platform structures interaction, influences user behavior, and builds communities. Concepts like identity, participation, and communication patterns were used to find the strengths and limitations of each platform. The paper was developed using Google Docs and organized to present comparisons and insights clearly. The artifact demonstrates the ability to connect theory to practice and explain complex ideas in a clear and accessible way.
View Full Artifact: ONLINE COMMUNITIES PAPER
Starbucks Mobile Order Efficiency Report
Workplace communication usually involves identifying problems and proposing actual solutions. This artifact analyzes the inefficiencies in the Starbucks mobile ordering process and explores ways to improve the workplace flow and service quality. The goal was to examine a real world system and develop and find recommendations that could be implemented. The report identifies key issues like workplace organization, order volume, and barista coordination then proposing solutions like improved training and dedicated preparation areas. There’s structured sections like an executive summary, analysis, and recommendations that were used to organize the information clearly. Tools like Google Docs were used to develop and format the report professionally. This artifact demonstrates problem solving, analytical thinking, and the ability to communicate solutions in a workplace context.
View Full Artifact: EFFICIENCY REPORT